Once upon a time… waaaayyyyyy back in 2004… computers were just becoming a household staple.
They were big, bulky behemoths with about a thousand wires connecting a “tower” to keyboard, monitor, mouse, internet (often still dial-up!), printer, and more. If something went wrong – you got a virus, couldn’t get online, or couldn’t get your printer to work, you had to take everything apart and lug that 30-pound desktop tower into a shop.
The technician would monkey with it over the course of about a week, pronounce it “fixed!” and send you on home to attempt to decipher how to get it all set up again. If they were kind, they’d at least wish glazed-eyed computer newbies a heartfelt, “good luck!”