For ten years I ran a company where IT problems like slow internet, the system going down for a few hours, or our phone systems wigging out frustrated my employees and irritated our customers.
So, I developed a 400-point process to systematically address every IT problem we experienced so it never happened again. The result? My employees were more efficient and focused. Today, I help other businesses apply this same process so they can save hundreds of hours of their employee’s time and grow their business.